Overnight Front Desk Supervisor — Lead Guest Experience

Spire Hospitality LLC; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Early pay access

Hotel discounts

Medical, dental, vision

Job summary

The Grove Resort & Water Park Orlando is seeking an Overnight Front Desk Supervisor to lead the night team, manage guest check-ins and check-outs, and ensure guest safety while maintaining service standards.

Join a dynamic Front Office team focused on delivering memorable experiences in a resort setting. This full-time role requires supervisory experience and a guest-first mindset, with opportunities for career growth in a bustling Orlando property.

Qualifications

• High school diploma or equivalent required.
• Two years front desk and supervisory experience preferred.
• Additional language ability preferred.

Responsibilities

• Oversee overnight front desk operations and night audit.
• Coordinate with security and other departments to maintain service standards.
• Assist guests with requests and resolve issues during the night.
• Ensure accurate check-ins/outs and safety for overnight guests.

Skills

Front Desk Operations

Overnight Shift

Supervisory Experience

Guest Service

Education

High School Diploma or Equivalent

Job description

The Grove Resort & Water Park Orlando is seeking an Overnight Front Desk Supervisor to lead the night team, manage guest check-ins and check-outs, and ensure guest safety while maintaining service standards.

Join a dynamic Front Office team focused on delivering memorable experiences in a resort setting. This full-time role requires supervisory experience and a guest-first mindset, with opportunities for career growth in a bustling Orlando property.