Overnight Front Desk Supervisor — Historic Hotel

Hilton; Chicago (IL); Vor Ort; USD 33.000 - 47.000; Vollzeit

Benefits dieser Stelle

Complimentary meal per shift

Discounted fitness center access

Zusammenfassung

Hilton Palmer House in Chicago is hiring an Overnight Front Office Supervisor to lead the front desk team, ensure smooth check-ins/check-outs, and deliver warm hospitality to guests from around the world. Shifts include 3 overnight and 2 evening shifts per week with evening hours from 4:00 PM-12:00 AM or 5:00 PM-1:00 AM.

Pay is $29.00 per hour plus monthly incentives; on-site benefits include one complimentary meal per shift and discounted access to the on-site fitness center.

Aufgaben

• Supervise front office team: oversee check-ins/check-outs and guest service delivery
• Lead day-to-day operations: create schedules, train staff, and provide feedback
• Resolve guest issues: respond to inquiries and support staff in escalated cases
• Manage lobby flow: monitor guest traffic and adjust coverage in real time
• Night Audit duties: conduct night audits and balance the house for next day

Jobbeschreibung

Hilton Palmer House in Chicago is hiring an Overnight Front Office Supervisor to lead the front desk team, ensure smooth check-ins/check-outs, and deliver warm hospitality to guests from around the world. Shifts include 3 overnight and 2 evening shifts per week with evening hours from 4:00 PM-12:00 AM or 5:00 PM-1:00 AM.

Pay is $29.00 per hour plus monthly incentives; on-site benefits include one complimentary meal per shift and discounted access to the on-site fitness center.