Overnight Front Desk & Night Auditor - Guest Services

RESIDENCE INN - GREENVILLE; Greenville (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonus program

Paid time off (PTO) and holidays

401k with Employer Match

DailyPay option

Job summary

RESIDENCE INN - GREENVILLE seeks a friendly, professional Front Desk Associate to deliver outstanding guest service at the Greenville property. You will greet guests, assign rooms, and handle requests with efficiency.

The role includes promoting hotel services and maintaining guest privacy while ensuring smooth front desk operations. You will act as Manager on Duty during dedicated shifts, responding to guest needs and coordinating with other hotel teams to ensure a high level of guest

Qualifications

• Excellent guest service and communication skills.
• Able to multitask in a fast-paced front desk environment.
• Willingness to promote hotel services and amenities.

Responsibilities

• Greet and register guests, assign rooms, and manage guest requests.
• Promote hotel services/amenities and upsell where appropriate.
• Maintain integrity of guest privacy and accurate account handling.
• Work as Manager on Duty during assigned shifts and communicate with management.

Job description

RESIDENCE INN - GREENVILLE seeks a friendly, professional Front Desk Associate to deliver outstanding guest service at the Greenville property. You will greet guests, assign rooms, and handle requests with efficiency.

The role includes promoting hotel services and maintaining guest privacy while ensuring smooth front desk operations. You will act as Manager on Duty during dedicated shifts, responding to guest needs and coordinating with other hotel teams to ensure a high level of guest