Night Auditor - Front Desk Hero (Night Shift)

COP Greensboro High Point LLC; Greensboro (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Medical plans

Prescription discounts

Vision/Dental

401K Retirement Program

Free hotel nights

Group Life Insurance

Disability Insurance

Verizon Wireless Discount

Job summary

Concord Hospitality is hiring for a Night Auditor at our Greensboro property. This front desk role operates 24/7, handling guest check-ins/outs, balancing daily transactions, and ensuring safety during the overnight hours.

You will process credit card transactions, manage phone/reservations, verify room availability, and uphold our guest payment policies. A proactive, responsible attitude helps maintain a welcoming lobby and supports morning preparations.

Qualifications

• Front desk/customer service mindset
• Ability to work a night shift and independently manage duties

Responsibilities

• Processing credit card transactions and other (restaurant, events, lounge) for the day
• Handling phone system, transferring calls, reservations, etcc
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies and look for errors from the day shifts
• Prepare folios for the morning departing guests
• Maintain overall lobby appearance and assist with AM breakfast set up if needed
• Be versed in all hotel emergency procedures

Job description

Concord Hospitality is hiring for a Night Auditor at our Greensboro property. This front desk role operates 24/7, handling guest check-ins/outs, balancing daily transactions, and ensuring safety during the overnight hours.

You will process credit card transactions, manage phone/reservations, verify room availability, and uphold our guest payment policies. A proactive, responsible attitude helps maintain a welcoming lobby and supports morning preparations.