Overnight Front Desk Auditor — Detail‑Driven & Guest‑Focused

Socket.dev

Mystic (CT)

On-site

USD 23,000 - 33,000

Full time

8 days ago
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Benefits offered by this job

Employee discounts on hotel stays and
Comprehensive training
Health and wellness programs

Job summary

Hilton Mystic is seeking a Night Auditor to oversee overnight front desk operations and conduct nightly financial audits in Mystic, CT. The role focuses on balancing transactions, guest interactions, and ensuring smooth overnight service.

Ideal candidates will have hospitality front desk experience, strong attention to detail, and the ability to work independently overnight. The position offers career growth within the Hilton family and comprehensive training.

Qualifications

  • Prior experience in hospitality or front desk operations.
  • Strong attention to detail and accuracy in handling financial data.
  • Ability to work independently and manage multiple tasks overnight.
  • Excellent communication and customer service skills.
  • Basic computer proficiency with PMS and MS Office.
  • Flexible availability to work overnight shifts.

Responsibilities

  • Perform nightly audit of hotel accounts, ensuring all transactions are accurate and balanced.
  • Manage the front desk operations during overnight shifts, including check-ins, check-outs, and guest inquiries.
  • Reconcile daily revenue reports and communicate discrepancies or issues to management.
  • Assist with reservations, cancellations, and room assignments as needed.
  • Respond promptly and professionally to guest requests and concerns to maintain high levels of guest satisfaction.
  • Maintain accurate records of nightly activities and prepare reports for management review.

Skills

Front desk operations
Attention to detail
Independent work
Communication
MS Office / computer proficiency
PMS experience

Tools

PMS (Property Management System)
MS Office

Job description

Hilton Mystic is seeking a Night Auditor to oversee overnight front desk operations and conduct nightly financial audits in Mystic, CT. The role focuses on balancing transactions, guest interactions, and ensuring smooth overnight service.

Ideal candidates will have hospitality front desk experience, strong attention to detail, and the ability to work independently overnight. The position offers career growth within the Hilton family and comprehensive training.

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