Overnight Front Desk Auditor — Growth & Perks

Distinctive Hospitality Group; Connecticut; On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Discounted stays

Career growth

Training program

Job summary

Hilton Mystic in Mystic, CT, seeks a Night Auditor to oversee overnight front desk operations and ensure accurate nightly audits while assisting guests with inquiries and reservations.

The role emphasizes precision in financial handling, strong guest service, and collaboration with the daytime team. Hilton benefits, training, and employee discounts accompany this opportunity as part of the Hilton family.

Qualifications

• Prior experience in hospitality or front desk operations preferred.
• Strong attention to detail and accuracy in handling financial data.
• Ability to work independently and manage multiple tasks overnight.
• Excellent communication and customer service skills.
• Basic computer proficiency, including experience with property management systems and MS Office.
• Flexible availability to work overnight shifts.

Responsibilities

• Perform nightly audit of hotel accounts, ensuring all transactions are accurate and balanced.
• Manage the front desk operations during overnight shifts, including check-ins, check-outs, and guest inquiries.
• Reconcile daily revenue reports and communicate discrepancies or issues to management.
• Assist with reservations, cancellations, and room assignments as needed.
• Respond promptly and professionally to guest requests and concerns to maintain high levels of guest satisfaction.
• Maintain accurate records of nightly activities and prepare reports for management review.

Skills

Hospitality experience

Attention to detail

Overnight shift independence

Communication skills

Tools

PMS experience

MS Office

Job description

Hilton Mystic in Mystic, CT, seeks a Night Auditor to oversee overnight front desk operations and ensure accurate nightly audits while assisting guests with inquiries and reservations.

The role emphasizes precision in financial handling, strong guest service, and collaboration with the daytime team. Hilton benefits, training, and employee discounts accompany this opportunity as part of the Hilton family.