Overnight Front Desk & Night Audit Specialist

Holiday Inn Airport Indianapolis, IN; Indianapolis (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Holiday Inn Indianapolis Airport is seeking a dependable Night Auditor to oversee overnight front desk operations, greet guests, handle transactions, and ensure nightly financials are accurate.

The role requires attention to detail, calmness under pressure, strong communication, and the ability to work independently. Previous hotel front desk or night audit experience is preferred, but training is available.

Qualifications

• Dependability and punctuality are essential.
• Strong attention to detail and basic computer skills.
• Positive attitude and commitment to guest service.
• Ability to work independently and make sound decisions.
• Strong organizational, communication, and problem-solving skills.
• Comfortable handling basic financial transactions and reports.
• Ability to stay calm and professional in challenging situations.
• Willingness to work overnight shifts, including weekends and holidays.

Responsibilities

• Provide friendly, professional service to guests during overnight hours.
• Check guests in and out, manage reservations, and respond to guest requests.
• Complete nightly audit procedures, verify transactions, and prepare daily reports.
• Reconcile payments, review guest accounts, and identify discrepancies.
• Answer incoming calls and assist with guest questions or concerns.
• Monitor hotel activity and follow established safety and security procedures.
• Communicate important overnight updates to the morning team and management.
• Maintain a clean, organized, and professional front desk area.

Skills

Dependability

Punctuality

Attention to detail

Guest service

Independent work

Organizational skills

Communication

Problem-solving

Financial transaction handling

Job description

Holiday Inn Indianapolis Airport is seeking a dependable Night Auditor to oversee overnight front desk operations, greet guests, handle transactions, and ensure nightly financials are accurate.

The role requires attention to detail, calmness under pressure, strong communication, and the ability to work independently. Previous hotel front desk or night audit experience is preferred, but training is available.