Overnight Front Desk & Night Audit Pro

Drury Hotels; Bay Village (OH); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Discretionary bonus

Job summary

Drury Hotels is seeking a Front Desk team member in Ohio. Responsibilities include checking guests in and out, promoting hotel programs, maintaining records, handling cash, and sometimes assisting with breakfast setup. The role may involve working alone during certain shifts to ensure guest safety and service excellence.

The position offers a discretionary quarterly bonus, competitive pay, and benefits. Strong English communication and friendly, detail-oriented service are essential.

Qualifications

• Ability to take written and verbal directions and speak English clearly.
• Ability to deliver warm, friendly guest service and handle multiple tasks.
• Must be willing to work alone during overnight shifts.

Responsibilities

• Check guests in and out and promote hotel programs.
• Balance receipts, run reports, and verify information.
• May assist with breakfast setup and light food service.
• Ensure guest safety and provide a +1 Service attitude.

Skills

Customer service

Cash handling

English proficiency

Tools

Cash register

Job description

Drury Hotels is seeking a Front Desk team member in Ohio. Responsibilities include checking guests in and out, promoting hotel programs, maintaining records, handling cash, and sometimes assisting with breakfast setup. The role may involve working alone during certain shifts to ensure guest safety and service excellence.

The position offers a discretionary quarterly bonus, competitive pay, and benefits. Strong English communication and friendly, detail-oriented service are essential.