Night Auditor: Overnight Front Desk & Audit Specialist

Drury Hotels Company, LLC; Kentucky; On-site; USD 25,000 - 37,000; Full time

Job summary

Drury Hotels Company, LLC in Ohio is seeking a front desk team member responsible for check-in/out, promoting sales programs, maintaining guest records, and cash handling. This role may also assist with breakfast setup and light food service, and often requires working alone during overnight hours while ensuring guest safety and a +1 Service attitude.

You will contribute to an exceptional guest experience, respond promptly to inquiries and complaints, and uphold Drury Hotels’ standards and

Qualifications

• Front desk duties including check-in/out and promoting programs.
• Maintain guest records and handle cash with accuracy.
• Balance receipts and run reports.
• Assist with breakfast setup and light food service.
• Work alone on shifts and ensure guest safety overnight.

Responsibilities

• Check guests in and out and promote sales programs.
• Maintain guest records and handle cash with accuracy.
• Balance previous day’s receipts and run reports.
• Assist with breakfast setup and possible food service.
• Work alone on shifts and ensure guest safety overnight.
• Provide courteous, efficient service and respond to inquiries with a positive attitude.
• Contribute to a positive work environment for diverse guests and team.

Skills

Front desk operations

Customer service

Cash handling

English proficiency

Job description

Drury Hotels Company, LLC in Ohio is seeking a front desk team member responsible for check-in/out, promoting sales programs, maintaining guest records, and cash handling. This role may also assist with breakfast setup and light food service, and often requires working alone during overnight hours while ensuring guest safety and a +1 Service attitude.

You will contribute to an exceptional guest experience, respond promptly to inquiries and complaints, and uphold Drury Hotels’ standards and