Front Desk Guest Experience Specialist - Flexible Hours

Drury Hotels; Grove City (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Hotel discounts

Free room nights

401(k) retirement plan

Career growth and promotions

Job summary

Drury Hotels is hiring for a front desk role in Grove City, OH. The starting pay is $17 per hour with full and part-time options and a comprehensive benefits package. Expect quarterly bonuses up to $3,200, flexible scheduling, hotel discounts, free room nights, and strong opportunities for growth within the company.

The position involves welcoming guests, handling check-in/check-out, assisting with breakfast and Kickback service, and maintaining guest records with integrity and hospitality.

Qualifications

• Warm and friendly manner in relating to and interacting with the public.
• Demonstrated attention to detail while handling multiple tasks.
• Familiarity with handling money and making change.
• Ability to speak and understand English (written and verbal).
• Willingness to work alone as scheduled.

Responsibilities

• Check guests in and out, promote programs, maintain guest records, cash handling.
• Assist with breakfast and Kickback service, including food prep and cleanup.
• Provide courteous, professional guest service and resolve issues.
• Maintain a high standard of integrity, service, and hospitality.

Skills

Customer service

Attention to detail

Cash handling

Multitasking

English proficiency

Job description

Drury Hotels is hiring for a front desk role in Grove City, OH. The starting pay is $17 per hour with full and part-time options and a comprehensive benefits package. Expect quarterly bonuses up to $3,200, flexible scheduling, hotel discounts, free room nights, and strong opportunities for growth within the company.

The position involves welcoming guests, handling check-in/check-out, assisting with breakfast and Kickback service, and maintaining guest records with integrity and hospitality.