Overnight Front Desk Lead | Guest Service & Night Audit

HAMPTON INN & SUITES - JACKSONVILLE SOUTH; Jacksonville (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonus

PTO & Holidays

401k with match

DailyPay option

Hotel discounts

Job summary

HAMPTON INN & SUITES - JACKSONVILLE SOUTH is seeking a front desk associate to deliver courteous guest service and manage overnight shift duties. You will greet guests, assign rooms, handle requests, and promote hotel services while maintaining high standards of hospitality.

The role supports a dynamic hotel environment with potential for bonus programs, benefits, and a stable schedule. Flexibility with shifts including weekends and overnights is required.

Qualifications

• Physical requirement: ability to stand, push/pull 60 pounds, lift/carry 30 pounds.
• Communication with guests and associates.
• Ability to work a flexible schedule including weekends and overnight shifts.

Responsibilities

• Greet and register guests, assign rooms, ensure privacy, accommodate special requests.
• Promote and sell hotel services and amenities.
• Encourage repeat business and assist with future reservations.
• Maintain communication with management and other departments.

Job description

HAMPTON INN & SUITES - JACKSONVILLE SOUTH is seeking a front desk associate to deliver courteous guest service and manage overnight shift duties. You will greet guests, assign rooms, handle requests, and promote hotel services while maintaining high standards of hospitality.

The role supports a dynamic hotel environment with potential for bonus programs, benefits, and a stable schedule. Flexibility with shifts including weekends and overnights is required.