Night Audit & Guest Services Specialist (Part-Time)

Lodgco Hospitality; Jacksonville (FL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Paid time off

Travel and hotel discounts

401(k) with company match

Incentive programs

And more!

Job summary

Lodgco Hospitality’s Fairfield Inn & Suites Jacksonville Airport is seeking a Night Audit associate to support our third-shift hotel operations on a part-time basis. You will deliver courteous front-desk service and ensure accurate nightly tasks.

The role emphasizes guest satisfaction, adherence to hotel procedures, and teamwork to maintain smooth overnight operations. No overnight shifts beyond part-time expectations are described.

Qualifications

• 1-2 years hotel experience is a plus.
• Valid driver's license and safe driving record.
• Satisfactory criminal background screening and professional references.

Responsibilities

• Perform guest registrations (check ins & check outs), room assignments, and special requests.
• Knowledge of daily hotel operations, policies, procedures, and internal rules.
• Knowledge of Brand's operating systems and Brand's customer loyalty programs.
• Knowledge of guest rooms, locations, amenities, features, and all other services offered.
• Knowledge of room rates, packages, discounts, and promotions.
• Ensure proper credit when checking out guest(s) and handle late charges accordingly.
• Knowledge of cash handling and bank procedures to check out all guest(s).
• Bank out at end of shift by following drop procedures.
• Email daily reports to accounting office.
• Answer phones, handle mail, and take messages.
• Assist guests with problems and questions; ensure all guest problems are resolved.
• Knowledge of the city, local area, and attractions.
• Utilize spare time for cleaning and maintaining areas.
• Know all emergency procedures and the proper action to take.
• Inspect conference rooms, common areas and restrooms for cleanliness.
• Perform security walks of hotel.
• Investigate and address noise/party issues.
• Set up, prepare, and maintain breakfast area.

Skills

Communication

Dependable

Time management

Leadership

Job description

Lodgco Hospitality’s Fairfield Inn & Suites Jacksonville Airport is seeking a Night Audit associate to support our third-shift hotel operations on a part-time basis. You will deliver courteous front-desk service and ensure accurate nightly tasks.

The role emphasizes guest satisfaction, adherence to hotel procedures, and teamwork to maintain smooth overnight operations. No overnight shifts beyond part-time expectations are described.