Overnight Front Desk Concierge - Luxury HOA (Part-Time)

Action Property Management; San Diego (CA); On-site; USD 24,000 - 34,000; Part time

Job summary

Action Property Management is seeking a Part-Time Overnight Front Desk Associate for Parkloft in San Diego, CA. The role focuses on delivering exceptional customer service to residents and guests while maintaining a polished front desk presence during overnight hours.

Requirements include 18+, HS diploma or GED, and 1+ year of customer service. Hospitality experience is preferred; strong professionalism and teamwork are expected. Hourly compensation is $21 with weekend overnight shifts.

Qualifications

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
• High school diploma or GED equivalent requried.
• At least 1 year of customer service experience.
• Hospitality, luxury retail or fine dining experience is preferred.
• Hospitality Management college students or recent graduates are highly desired. Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgement and solutions-oriented
• Proactive customer service approach

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete Daily Activity Report
• Answer and direct incoming phone calls. Receive and distribute resident parcels.
• Address resident and guest concerns and questions
• Demonstrate strong understanding of the association's governing documents.

Skills

Customer service experience

Professional appearance

Team player

Proactive customer service

Strong judgement

Education

High school diploma or GED equivalent

Job description

Action Property Management is seeking a Part-Time Overnight Front Desk Associate for Parkloft in San Diego, CA. The role focuses on delivering exceptional customer service to residents and guests while maintaining a polished front desk presence during overnight hours.

Requirements include 18+, HS diploma or GED, and 1+ year of customer service. Hospitality experience is preferred; strong professionalism and teamwork are expected. Hourly compensation is $21 with weekend overnight shifts.