Overnight Front Desk Auditor & Guest Experience Lead

Element by Westin, Opelika AL; Opelika (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Hotel discounts

Benefits

Job summary

Element by Westin Opelika AL is seeking a Night Auditor to oversee nightly financial activities and guest services. You will balance the day’s transactions, post postings, and ensure accounts are in balance while delivering a warm, knowledgeable guest experience.

The role requires the ability to work all night, operate hotel systems including PBX, front desk software, and maintain security of cash and records. We offer competitive pay, benefits, and hotel discounts.

Qualifications

• Experience with hotel night audit procedures and account balancing.
• Ability to provide courteous guest service during overnight hours.
• Familiarity with PMS and front desk operations.

Responsibilities

• Oversee auditing, posting and balancing of daily financial transactions.
• Deliver outstanding guest experience to all guests.
• Balance the day’s business in a neat, orderly, and timely fashion.
• Work all night and assist at front desk when needed.
• Maintain security and accuracy of cash drawers and guest accounts.

Skills

Night Audit

Customer service

Communication

Flexibility

Tools

PMS system

PBX system

Job description

Element by Westin Opelika AL is seeking a Night Auditor to oversee nightly financial activities and guest services. You will balance the day’s transactions, post postings, and ensure accounts are in balance while delivering a warm, knowledgeable guest experience.

The role requires the ability to work all night, operate hotel systems including PBX, front desk software, and maintain security of cash and records. We offer competitive pay, benefits, and hotel discounts.