Night Auditor & Front Desk Specialist (Overnight)

Socket.dev; Charlotte (NC); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans insurance

401k with Company Match

Tuition assistance

Discounted room rates

Job summary

Concord is seeking a Night Auditor to manage overnight front desk operations and financial processes at our Charlotte-area hotel. You will balance daily transactions, verify room status, and complete nightly reports while assisting guests with check-in/out and inquiries.

The role emphasizes accuracy, independence, and professional communication, with responsibilities including security, cash handling, and coordination with housekeeping.

Qualifications

• Previous front desk or hospitality experience preferred.
• Strong attention to detail and accuracy with financial data.
• Ability to work independently and manage overnight responsibilities.
• Professional communication and guest service skills.
• Basic computer skills and ability to learn hotel systems.
• Reliable, organized, and multi-task oriented.
• Must be able to work a flexible schedule, including overnight shifts, weekends, and holidays.

Responsibilities

• Audit and balance daily financial transactions, including credit cards, revenue, and guest folios.
• Verify room status, availability, and front desk transactions for accuracy.
• Complete nightly reports, audit paperwork, and required documentation.
• Perform front desk duties, including check-in/out, reservations, and phone inquiries.
• Respond to guest requests and provide hotel and local information.
• Maintain cash handling, security procedures, and overnight safety standards.
• Keep the front desk/lobby clean and support basic setup needs.
• Communicate issues with housekeeping and maintenance.

Skills

Front desk experience

Hospitality experience

Attention to detail

Independent work

Guest service

Computer skills

Time management

Flexible schedule

Overnight shift readiness

Tools

Hotel reservation system

Job description

Concord is seeking a Night Auditor to manage overnight front desk operations and financial processes at our Charlotte-area hotel. You will balance daily transactions, verify room status, and complete nightly reports while assisting guests with check-in/out and inquiries.

The role emphasizes accuracy, independence, and professional communication, with responsibilities including security, cash handling, and coordination with housekeeping.