Overnight Front Desk Associate - Senior Living Concierge

Dial Senior Living; Lake Barrington (IL); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Birthday PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift (Up to $260)

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon and AT&T

Pay Advance Program

Medical and Prescription DrugInsurance

Basic Term Life/AD&D

401k

Job summary

Dial Senior Living in Lake Barrington, IL, is hiring an Overnight Front Desk Attendant for Saturdays 11:00pm–7:00am. The role provides a welcoming, safe, and secure environment, handling sign-ins, guest coordination, and emergency response during overnight hours.

The position requires a high school diploma or GED, customer service or hospitality experience, and at least 21 years old. Benefits include PTO, tuition assistance, and medical coverage.

Qualifications

• High School diploma or GED; customer service, hospitality, or senior living experience preferred.
• Must be at least 21 years of age.
• Strong communication and problem-solving abilities will help in emergencies and daily duties.

Responsibilities

• Monitor front desk operations during overnight hours and maintain a visible presence.
• Welcome all guests warmly, manage sign-in, and direct to the appropriate personnel or resident.
• Conduct periodic rounds to ensure a safe and secure living environment.
• Respond to resident requests or concerns in a timely manner; assist in emergencies per procedures.
• Maintain an accurate log of incidents, rounds, and overnight activity.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Deliver newspapers to resident apartments or mailboxes; assist with light cleaning of common areas.
• Perform light cleaning of common areas, public bathrooms, windows, floors, and light fixtures.
• Empty trash in all common areas; support other departments as assigned.

Skills

Strong communication

Problem solving

Attention to detail

Calm under pressure

Teamwork

Customer service

Education

High School diploma or GED

Experience in customer service, hospitality, or senior living

Must be at least 21 years of age

Tools

Basic computer skills including phone systems

Job description

Dial Senior Living in Lake Barrington, IL, is hiring an Overnight Front Desk Attendant for Saturdays 11:00pm–7:00am. The role provides a welcoming, safe, and secure environment, handling sign-ins, guest coordination, and emergency response during overnight hours.

The position requires a high school diploma or GED, customer service or hospitality experience, and at least 21 years old. Benefits include PTO, tuition assistance, and medical coverage.