Overnight Front Desk Attendant

Dial Senior Living; Lake Barrington (IL); Presencial; USD 24.000 - 26.000; Tempo parcial

Benefícios oferecidos por esta vaga

Birthday PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift (Up to $260)

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon and AT&T

Pay Advance Program

Medical and Prescription DrugInsurance

Basic Term Life/AD&D

401k

Resumo da vaga

Dial Senior Living in Lake Barrington, IL, is hiring an Overnight Front Desk Attendant for Saturdays 11:00pm–7:00am. The role provides a welcoming, safe, and secure environment, handling sign-ins, guest coordination, and emergency response during overnight hours.

The position requires a high school diploma or GED, customer service or hospitality experience, and at least 21 years old. Benefits include PTO, tuition assistance, and medical coverage.

Qualificações

• High School diploma or GED; customer service, hospitality, or senior living experience preferred.
• Must be at least 21 years of age.
• Strong communication and problem-solving abilities will help in emergencies and daily duties.

Responsabilidades

• Monitor front desk operations during overnight hours and maintain a visible presence.
• Welcome all guests warmly, manage sign-in, and direct to the appropriate personnel or resident.
• Conduct periodic rounds to ensure a safe and secure living environment.
• Respond to resident requests or concerns in a timely manner; assist in emergencies per procedures.
• Maintain an accurate log of incidents, rounds, and overnight activity.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Deliver newspapers to resident apartments or mailboxes; assist with light cleaning of common areas.
• Perform light cleaning of common areas, public bathrooms, windows, floors, and light fixtures.
• Empty trash in all common areas; support other departments as assigned.

Conhecimentos

Strong communication

Problem solving

Attention to detail

Calm under pressure

Teamwork

Customer service

Formação

High School diploma or GED

Experience in customer service, hospitality, or senior living

Must be at least 21 years of age

Ferramentas

Basic computer skills including phone systems

Descrição da vaga

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Overnight Front Desk Attendant

Overnight Front Desk Lake Barrington, IL, US

4 days ago Requisition ID: 11288

Salary Range: $17.50 To $19.00 Hourly

Position:

Saturdays 11:00pm-7:00am

Dial is the place to love the way you work. Our team members get the opportunity to serve and learn from some of the most knowledgeable seniors. Our residents will become your family as we seek to infuse happiness into the lives of those we serve daily. You will make a difference at Dial by not only adding years to resident's lives, but life to their years.

• Birthday & anniversary PTO
• Tuition Assistance
• Double pay on holidays
• PTO accrual on DAY 1
• Referral Bonus
• Free meal during shift (Up to $260 savings)
• Loyalty Incentive
• Employee Recognition Program
• Discounts through Verizon and AT&T
• Pay Advance Program
• Medical and Prescription Drug Insurance including Dental and Vision
• Basic Term Life/AD&D
• 401k

Position Overview

This position provides an overall welcoming environment while ensuring a safe and secure community during overnight hours. This role supports resident needs, monitors the community, and responds to emergencies as needed.

• Monitor front desk operations during overnight hours and maintain a visible presence.
• Welcome all guests warmly, determine nature of business, assist with sign-in procedure, and announce guest to appropriate personnel or resident.
• Monitor the community through periodic rounds, including common areas and entry points, to ensure a safe and secure living environment residents.
• Respond to resident requests or concerns in a timely manner.
• Respond to emergency situations by following established procedures and notifying appropriate personnel.
• Maintain accurate log of incidents, rounds, and overnight activity.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Deliver newspapers to resident apartments or mailboxes.
• Perform light cleaning of common areas, public bathrooms, windows, floors, and light fixtures.
• Empty trash in all the common areas including the office, kitchen, and resident trash rooms.
• Provide support to other departments, as assigned by supervisor.
• Report on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
• Maintain confidentiality of resident and community information.
• Other duties as assigned.

Education, Experience and Other Requirements

• High School diploma or GED
• Experience in customer service, hospitality, or senior living
• Must be at least 21 years of age

Knowledge, Skills, and Abilities Required

• Basic computer skills, including phone systems
• Strong communication and problem-solving skills
• Ability to work independently with attention to detail
• Professional and calm demeanor, especially in emergency situations
• Ability to remain alert and attentive throughout overnight hours.
• Promote teamwork in providing services to residents.