Overnight Front Desk & Resident Experience Host

Automatic Data Processing, Inc.; Lake Barrington (IL); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Birthday & anniversary PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift (Up to $260)

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon and AT&T

Pay Advance Program

Medical and Prescription DrugInsurance

Basic Term Life/AD&D

401k

Job summary

Dial is seeking an Overnight Front Desk Attendant in Lake Barrington, IL to provide a welcoming, secure environment during overnight hours. You will monitor the front desk, greet guests, sign-in visitors, and respond to emergencies while maintaining logs and coordinating with staff.

Responsibilities include rounds of common areas and entry points, answering inquiries, light cleaning, and assisting residents with needs. Must have a High School diploma or GED and be at least 21 years old.

Qualifications

• High School diploma or GED.
• Experience in customer service, hospitality, or senior living.
• Must be at least 21 years of age.

Responsibilities

• Monitor front desk operations during overnight hours and maintain a visible presence.
• Welcome all guests warmly, determine nature of business, assist with sign-in procedure, and announce guest to appropriate personnel or resident.
• Monitor the community through periodic rounds to ensure a safe and secure living environment.
• Respond to resident requests or concerns in a timely manner.
• Respond to emergency situations by following established procedures.
• Maintain accurate log of incidents, rounds, and overnight activity.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Deliver newspapers to resident apartments or mailboxes.
• Perform light cleaning of common areas, public bathrooms, windows, floors, and light fixtures.
• Empty trash in all the common areas including the office, kitchen, and resident trash rooms.
• Provide support to other departments, as assigned by supervisor.
• Report on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
• Maintain confidentiality of resident and community information.
• Other duties as assigned.

Skills

Customer service

Hospitality

Senior living experience

Communication skills

Problem-solving

Attention to detail

Work independently

Calm demeanor

Overnight shift alertness

Education

High School diploma or GED

Job description

Dial is seeking an Overnight Front Desk Attendant in Lake Barrington, IL to provide a welcoming, secure environment during overnight hours. You will monitor the front desk, greet guests, sign-in visitors, and respond to emergencies while maintaining logs and coordinating with staff.

Responsibilities include rounds of common areas and entry points, answering inquiries, light cleaning, and assisting residents with needs. Must have a High School diploma or GED and be at least 21 years old.