Overnight Front Desk Associate – Prime Member Care & Gym Ops

Planet Fitness; Hermiston (OR); On-site; USD 31,000 - 42,000; Full time

Job summary

Planet Fitness in Hermiston, OR is seeking a Front Desk Associate to welcome members and guests, deliver friendly customer service, and help maintain a clean, organized club environment.

You will assist with membership inquiries, check-ins, and transactions, while promoting services and working with the team to meet daily goals. Prior customer service experience and a positive attitude are preferred.

Qualifications

• Prior customer service experience preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.

Responsibilities

• Greet members and guests in a friendly and professional manner, ensuring everyone feels welcome and valued.
• Assist members with inquiries about membership options, policies, and gym services; help with equipment usage.
• Check-in members as they arrive and handle membership-related transactions.
• Maintain an organized front desk area and ensure the club remains clean and well-presented.
• Promote membership sales and other services to potential members.
• Collaborate with team members and management to achieve club goals and deliver excellent customer service.

Skills

Customer service

Communication

Interpersonal skills

Basic computer skills

Positive attitude

Multitasking

Flexible hours

Teamwork

Education

High school diploma or equivalent

Job description

Planet Fitness in Hermiston, OR is seeking a Front Desk Associate to welcome members and guests, deliver friendly customer service, and help maintain a clean, organized club environment.

You will assist with membership inquiries, check-ins, and transactions, while promoting services and working with the team to meet daily goals. Prior customer service experience and a positive attitude are preferred.