Overnight Front Desk Anchor: Guest Services Pro

Sandpiper Property Mgt; Newnan (GA); On-site; USD 21,000 - 22,000; Full time

Job summary

Sandpiper Property Management, LLC is seeking an Overnight Guest Services Ambassador (GSA) to lead front desk operations during overnight hours at our Newnan, GA property. You will be the sole face and operational authority, handling guest relations, safety protocols, and essential tasks to ensure a seamless stay.

Responsibilities include managing late check-ins and check-outs, coordinating reservations, and enforcing policies while maintaining strong service standards and security throughout

Qualifications

• Must have effective communication with staff and guests.
• Ability to read, comprehend, and follow written procedures.
• Ability to respond calmly in situations of conflict and stress, and adapt to changes.

Responsibilities

• Overnight front desk operations and guest relations, ensuring security and service.
• Coordinate late check-ins, early check-outs, reservations, and safety checks.
• Document overnight activities and maintain logs per policy.
• Perform laundry duties and basic cleaning of facilities.
• Cross-train on duties of non-management staff as needed.

Skills

Guest relations

Front desk operations

Safety procedures

Conflict management

Communication with staff and guests

Job description

Sandpiper Property Management, LLC is seeking an Overnight Guest Services Ambassador (GSA) to lead front desk operations during overnight hours at our Newnan, GA property. You will be the sole face and operational authority, handling guest relations, safety protocols, and essential tasks to ensure a seamless stay.

Responsibilities include managing late check-ins and check-outs, coordinating reservations, and enforcing policies while maintaining strong service standards and security throughout