Overnight Front Desk & Accounting Specialist

Presidential Hospitality; Rapid City (SD); On-site; USD 23,000 - 32,000; Full time

Job summary

Presidential Hospitality is seeking a Night Auditor to assist guests with overnight requests and balance day shift accounts. You will check in guests, respond to their needs, handle reservations, reconcile all accounts, and ensure front desk and accounting operations run smoothly throughout the night.

Our portfolio includes six hotels in North and South Dakota under the Choice and Wyndham brands. We value service, accuracy, teamwork, and a welcoming atmosphere.

Qualifications

• Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry.
• Experience with accounting and facilities management software
• Phone etiquette and utilize a script with every phone call.
• Excellent math skills.
• An eye for detail.
• Good problem-solving skills.
• Strong customer service skills.
• The ability to multitask.
• Strong written and verbal communication skills.
• Availability to work overnight.
• Lift up to 30lbs, repeated bending and stooping, and stand for long periods of time.

Responsibilities

• Check in guests, answer phones, adjust reservations as needed, and make new reservations.
• Respond to guest complaints, requests, and emergencies.
• Distribute invoices
• Reconcile accounts.
• Roll the day in both systems
• Balance the cash drawer and log receipts
• Investigate and resolve out-of-balance accounts.
• Keep accurate financial records and ledgers.
• Help prepare for forecasts and audits.
• Light cleaning as needed.
• Night Auditor will be responsible for setting up breakfast and preparing the gravy every morning.
• Learn and use signature call structure with every phone call
• And any other tasks assigned by your supervisor

Skills

Night Auditor experience

Accounting

Customer service

Multitasking

Attention to detail

Phone etiquette

Communication skills

Overnight availability

Tools

Accounting software

Job description

Presidential Hospitality is seeking a Night Auditor to assist guests with overnight requests and balance day shift accounts. You will check in guests, respond to their needs, handle reservations, reconcile all accounts, and ensure front desk and accounting operations run smoothly throughout the night.

Our portfolio includes six hotels in North and South Dakota under the Choice and Wyndham brands. We value service, accuracy, teamwork, and a welcoming atmosphere.