Overnight Front Desk

Remington Hospitality; Evansville (IN); On-site; USD 30,000 - 42,000; Full time

Job summary

Remington Hospitality seeks a meticulous Front Desk/Night Audit associate to oversee daily front office audits and outlet postings. Responsibilities include accurate room and tax postings, system backups, and occasional system rebuilds.

The role requires adherence to accounting policies and exceptional guest service during check-ins and check-outs, with prompt PBX handling. You'll ensure charges are posted correctly and provide accurate directions for guests, aiming for warmth and

Qualifications

• Experience with hotel front desk operations.
• Familiarity with POS and accounting procedures.
• Strong attention to detail and customer service.

Responsibilities

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, correcting errors.
• Complete back-up of front office computer system and night audit program daily.
• Complete the rebuild of the front office system, reservation and related maintenance.
• Understand and follow management accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings.

Skills

Front desk operations

Night audit

Cash handling

Job description

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.