Night Audit

Remington Hospitality; Yountville (CA); On-site; USD 52,000 - 66,000; Full time

Job summary

Remington Hospitality in California is seeking a Front Office Auditor responsible for performing all daily audit functions for the hotel's front office and all outlets, reviewing room and tax postings for accuracy and correcting any errors promptly.

The role includes completing nightly backups of the front office computer system, rebuilding the front office and reservation systems as needed, adhering to management company's accounting policies, and managing front desk duties such as check-ins,

Responsibilities

• Perform daily audit functions for the front office and all hotel outlets, ensuring accuracy of room and tax postings and correcting errors promptly.
• Back up the front office computer system and night audit program nightly (if applicable).
• Rebuild the front office system and reservations software as needed to maintain smooth operations.
• Understand and follow management company accounting and credit policies and procedures.
• Manage front desk functions including check-ins, check-outs, payments, reservations, PBX operation, and provide prompt, warm, courteous, and professional directions to rooms.

Job description

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.