Overnight Family Advocate — Trauma-Informed Case Support

Centerboard Inc; Chelsea (MA); On-site; USD 51,577,000 - 74,501,000; Full time

Job summary

Centerboard Inc. seeks an Overnight Family Advocate to support teen parents and children in a residential setting. You will manage a caseload of up to four families, provide structured guidance, and document progress throughout the shift.

The role emphasizes trauma-informed care, crisis response, and building healthy, consistent relationships while upholding safety and accountability. Training in CPR/First Aid and HIPAA is required.

Qualifications

• High School Diploma and experience with youth in residential or similar settings.
• Strong communication, organization, flexibility, and professionalism.

Responsibilities

• Case Management: complete intakes, assessments, weekly meetings, and referrals for families.
• Documentation: maintain accurate records (progress notes, logs, incident reports).
• Safety & Supervision: ensure resident and facility safety; supervise activities and enforce rules.
• Crisis Response: intervene using trauma-informed strategies and report concerns promptly.
• Daily Support: transport residents, assist with chores, supervise childcare, and develop life skills.
• Relationship Building: engage families with respect, compassion, and consistency.
• Facility Oversight: conduct room checks, drills, and maintain shared spaces.
• Collaboration: communicate with team members, supervisors, and external collaterals.
• Medication Administration: follow MAP guidelines for safe distribution.
• Training & Compliance: attend trainings and help onboard staff as needed.

Skills

Communication

Organization

Flexibility

Professionalism

Education

High School Diploma

Some college or Bachelor's degree preferred

Job description

Centerboard Inc. seeks an Overnight Family Advocate to support teen parents and children in a residential setting. You will manage a caseload of up to four families, provide structured guidance, and document progress throughout the shift.

The role emphasizes trauma-informed care, crisis response, and building healthy, consistent relationships while upholding safety and accountability. Training in CPR/First Aid and HIPAA is required.