OVERNIGHT EVS PUBLIC AREA ATTENDANT

Mount Airy Casino Resort; Mount Pocono (PA); On-site; USD 24,000 - 32,000; Full time

Job summary

Mount Airy Casino Resort in Mount Pocono, PA is hiring an Environmental Services Public Area Attendant to maintain the highest level of cleanliness across casino and hotel public areas during the graveyard shift.

You will follow Mount Airy policies and Pennsylvania Gaming Control Board regulations, deliver exceptional guest service, assist in other projects as needed, and uphold safety standards including OSHA requirements.

Qualifications

• Must be able to perform each of the essential functions and responsibilities satisfactorily.
• Must be a minimum 18 years of age or older upon employment.
• High School Diploma or equivalent required.
• One year of EVS cleaning experience preferred.
• Knowledge of OSHA regulations preferred.
• Excellent customer service and communication skills.
• Flexible to work any scheduled shifts including weekends and holidays.
• Ability to count and measure cleaning chemicals.

Responsibilities

• Responsible for the cleaning and servicing of all in-house property areas as assigned, including public and administrative areas, spa/salon, restaurants, bars, rest rooms and casino area according to established procedures and standards.
• Promotes positive guest, employee and public relations at all times.
• Responsible for the quality, consistency and presentation of all products and services.
• Responsible for the security, cleaning, maintenance and safe storage of all equipment used.
• Must be able to complete tasks with minimal direction.
• Ability to use cleaning equipment and ensure the safe handling of all chemicals and OSHA regulations.
• Deliver supplies as assigned.
• Promptly reports any maintenance, equipment, property or guest service problems to supervision.
• Must ensure the proper posting of signage when necessary.
• Participates in daily inspections with supervision as necessary.
• Assists in other projects and handles job tasks as deemed appropriate.
• Attends meetings as necessary.
• Meets attendance guidelines and adheres to regulatory, departmental and company policies and procedures, including OSHA standards and regulations.

Skills

Customer service

Communication

Interpersonal qualities

Flexibility

Safety awareness

Education

High School Diploma or equivalent

OSHA regulations knowledge

Job description

Job Details

Job Location: Main Location - Mount Pocono, PA 18344

Position Type: Full Time

Job Shift: Graveyard

Position Overview:

The Environmental Services (EVS) Public Area Attendant is responsible for highest level cleanliness of all public and administrative areas, including the casino during the assigned shift, ensuring superior service to all patrons and guests of the Hotel/Casino. All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations.

Essential Job Functions:

• Responsible for the cleaning and servicing of all in-house property areas as assigned, including but not limited, to public and administrative areas, spa/salon, restaurants, bars, rest rooms and casino area according to established procedures and standards.


• Promotes positive guest, employee and public relations at all times.


• Responsible for the quality, consistency and presentation of all products and services.


• Responsible for the security, cleaning, maintenance and safe storage of all equipment used.


• Must be able to complete tasks with minimal direction.


• Ability to use cleaning equipment and ensure the safe handling of all chemicals and equipment according to manufacturer’s instructions and OSHA regulations.


• Deliver supplies as assigned.


• Promptly reports any maintenance, equipment, property or guest service problems to supervision.


• Must ensure the proper posting of signage when necessary.


• Participates in daily inspections with supervision as necessary.


• Assists in other projects and handles job tasks as deemed appropriate.


• Attends meetings as necessary.


• Meets attendance guidelines and adheres to regulatory, departmental and company policies and procedures, including OSHA standards and regulations.

Qualifications

Essential Requirements:

• Must be able to perform each of the essential functions and responsibilities satisfactorily.


• Must be a minimum 18 years of age or older upon employment.


• High School Diploma or equivalent required.


• One year of EVS cleaning experience preferred.


• Knowledge of OSHA regulations preferred.


• Possesses excellent customer service and communication skills.


• Possesses strong interpersonal qualities.


• Flexible to work any scheduled shifts and/or days, including weekends and holidays.


• Ability to perform basic mathematical calculations to count and measure cleaning chemicals.


• Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary.

ADA Requirements:

• Must be able to stand, walk and move through all property areas. Must be able to stand, sit, walk, reach, bend, stoop or kneel for long periods.


• Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.


• Adequate manual dexterity, including hand and wrist movement to operate equipment, perform cleaning functions and engage in lifting, pushing or pulling up to seventy-five (75) pounds.

Other Skills/Abilities:

• Must be able to obtain and maintain a Non-Gaming License as required by the Pennsylvania and Gaming Control Board.


• Must be able to handle exposure to areas where smoking is permitted.


• Must be able to handle exposure to cleaning chemicals.


• Must be able to speak, read, write and understand English. Must have oral and aural acuity and ability to respond to cues.

Employment is contingent upon a favorable outcome of a background investigation and drug screening.

The Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing need of the organization.