GENERAL CASHIER

Mount Airy Casino Resort; Mount Pocono (PA); On-site; USD 16,531 - 22,041; Part time

Job summary

Mount Airy Casino Resort in Mount Pocono, PA is seeking a part-time General Cashier responsible for operating cash registers and properly settling checks in food and beverage outlets. The role emphasizes accuracy, compliance with internal controls, and excellent guest service.

Key duties include recording tips from credit cards, keeping the work area tidy, assisting during shift changes, attending trainings, and supporting other projects as needed.

Qualifications

• Must be 18 years of age or older at employment.
• High school diploma or equivalent preferred.
• Knowledge of cash, credit card and complimentary transactions desired.
• Previous customer service experience preferred.

Responsibilities

• Operates cash register and properly settles checks.
• Records all tips collected from credit cards and compliments.
• Keeps restaurant work area neat and clean, picks up trash, glasses, etc.

Skills

Excellent communication

Customer service experience

English proficiency

Education

High school diploma or equivalent

Tools

Cash register

Credit card processing

Job description

Job DetailsJob Location: Main Location - Mount Pocono, PA 18344Position Type: Part TimeJob Shift: AnyPosition Overview:

The General Cashier is responsible for operating cash registers and properly settling checks in food and beverage outlets. All duties are to be performed within the guidelines of Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives.

Essential Job Functions:

• Operates cash register and properly settles checks.
• Records all tips collected from credit cards and complimentaries.
• Keeps restaurant work area neat and clean, picks up trash, glasses, etc.
• Informs shift change of unique situations involving guests.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Attend all necessary training meetings.
• Assist in other projects, as directed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.

Qualifications

To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Must be a minimum of 18 years of age or older upon employment.
• High school diploma or its equivalency preferred.
• Knowledge of cash, credit card and complimentary transactions desired.
• Previous customer service experience preferred.

Language Skills and Reasoning Ability:

• Must possess excellent communication skills.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

ADA Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud.

• Must be able to stand, walk, and move through all areas of the casino.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Other Skills/Abilities:

• Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
• Work nights, weekends and holidays as required.
• Employment is contingent upon a favorable outcome of a background investigation and drug screening.

The Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.