Overnight Driver Trainer & Performance Coach

Baldor Specialty Foods, Inc.; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Company-Paid Medical, Dental & Vision

401(k) Plan with Company Match

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term DI

Employee discounts on Baldor products

Commuter Benefits

Career growth and development

Job summary

Baldor Specialty Foods is seeking an Overnight Driver Trainer to onboard, coach, and support overnight delivery drivers, ensuring safe, efficient, and high-quality operations.

As a lead driver and subject matter expert, you will conduct ride-alongs, train on procedures, safety, and customer service, and troubleshoot issues in real time while developing new and underperforming drivers. This is a full-time, on-site role with opportunities for growth and a comprehensive benefits package.

Qualifications

• Previous overnight delivery experience preferred.
• Strong knowledge of delivery operations and troubleshooting procedures.
• Excellent communication and leadership skills.
• Ability to train and motivate others.
• Reliable attendance and strong performance record.
• Ability to remain calm and professional under pressure.
• Valid driver’s license with a clean driving record.

Responsibilities

• Train and mentor newly hired overnight drivers.
• Conduct ride-alongs and hands-on route training.
• Teach delivery procedures, safety standards, and customer service expectations.
• Ensure drivers understand delivery apps, scanning procedures, and route management.
• Support new drivers through onboarding and transition into independent operation.
• Serve as the overnight point of contact for delivery-related issues.
• Troubleshoot problems including: Incorrect addresses, locked buildings or gate access, delivery app issues, delayed routes, customer communication concerns, vehicle or equipment issues.
• Assist drivers with route recovery and operational problem-solving.
• Lead by example through professionalism, reliability, and strong work ethic.
• Document training progress, coaching sessions, and driver performance concerns.

Skills

Overnight delivery experience

Leadership

Communication

Training/Coaching

Problem-solving

Job description

Baldor Specialty Foods is seeking an Overnight Driver Trainer to onboard, coach, and support overnight delivery drivers, ensuring safe, efficient, and high-quality operations.

As a lead driver and subject matter expert, you will conduct ride-alongs, train on procedures, safety, and customer service, and troubleshoot issues in real time while developing new and underperforming drivers. This is a full-time, on-site role with opportunities for growth and a comprehensive benefits package.