Overnight Driver Trainer

Baldor Specialty Foods, Inc.; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Company-Paid Medical, Dental & Vision

401(k) Plan with Company Match

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term DI

Employee discounts on Baldor products

Commuter Benefits

Career growth and development

Job summary

Baldor Specialty Foods is seeking an Overnight Driver Trainer to onboard, coach, and support overnight delivery drivers, ensuring safe, efficient, and high-quality operations.

As a lead driver and subject matter expert, you will conduct ride-alongs, train on procedures, safety, and customer service, and troubleshoot issues in real time while developing new and underperforming drivers. This is a full-time, on-site role with opportunities for growth and a comprehensive benefits package.

Qualifications

• Previous overnight delivery experience preferred.
• Strong knowledge of delivery operations and troubleshooting procedures.
• Excellent communication and leadership skills.
• Ability to train and motivate others.
• Reliable attendance and strong performance record.
• Ability to remain calm and professional under pressure.
• Valid driver’s license with a clean driving record.

Responsibilities

• Train and mentor newly hired overnight drivers.
• Conduct ride-alongs and hands-on route training.
• Teach delivery procedures, safety standards, and customer service expectations.
• Ensure drivers understand delivery apps, scanning procedures, and route management.
• Support new drivers through onboarding and transition into independent operation.
• Serve as the overnight point of contact for delivery-related issues.
• Troubleshoot problems including: Incorrect addresses, locked buildings or gate access, delivery app issues, delayed routes, customer communication concerns, vehicle or equipment issues.
• Assist drivers with route recovery and operational problem-solving.
• Lead by example through professionalism, reliability, and strong work ethic.
• Document training progress, coaching sessions, and driver performance concerns.

Skills

Overnight delivery experience

Leadership

Communication

Training/Coaching

Problem-solving

Job description

Job Overview

The Overnight Driver Trainer is responsible for onboarding, coaching, and supporting overnight delivery drivers to ensure safe, efficient, and high-quality delivery operations. This role serves as a lead driver and subject matter expert for overnight deliveries, troubleshooting delivery issues in real time while helping develop new and underperforming drivers.

Brief Description

The Overnight Driver Trainer is responsible for onboarding, coaching, and supporting overnight delivery drivers to ensure safe, efficient, and high-quality delivery operations. This role serves as a lead driver and subject matter expert for overnight deliveries, troubleshooting delivery issues in real time while helping develop new and underperforming drivers.

Key Responsibilities

Driver Training & Onboarding

• Train and mentor newly hired overnight drivers
• Conduct ride-alongs and hands-on route training
• Teach delivery procedures, safety standards, and customer service expectations
• Ensure drivers understand delivery apps, scanning procedures, and route management
• Support new drivers through onboarding and transition into independent operation

Delivery Operations Support

• Serve as the overnight point of contact for delivery-related issues
• Troubleshoot problems including:
  • Incorrect addresses
  • Locked buildings or gate access
  • Delivery app issues
  • Delayed routes
  • Customer communication concerns
  • Vehicle or equipment issues
  • Assist drivers with route recovery and operational problem-solving

Performance Coaching

• Work directly with underperforming drivers to improve delivery performance
• Conduct ride-along evaluations and provide constructive feedback
• Reinforce company standards, safety practices, and efficiency expectations
• Help drivers improve time management, accuracy, and professionalism

Leadership & Accountability

• Lead by example through professionalism, reliability, and strong work ethic
• Maintain consistent communication with overnight operations management
• Document training progress, coaching sessions, and driver performance concerns
• Promote a positive and team-oriented overnight work environment

Job Requirements

• Previous overnight delivery experience preferred
• Strong knowledge of delivery operations and troubleshooting procedures
• Excellent communication and leadership skills
• Ability to train and motivate others
• Reliable attendance and strong performance record
• Ability to remain calm and professional under pressure
• Valid driver’s license with a clean driving record

Work Environment

• Overnight / Night Shift
• Full-time availability preferred

Summary

About Baldor

Since our beginnings as part of the iconic Greenwich Village retail store, Balducci’s, Baldor has upheld its original promise—to curate and deliver the finest ingredients from around the world. For more than 30 years, we have supported the food industry using cutting-edge logistics, a modern supply chain, and an unwavering commitment to service. Today, we are the trusted distribution partner for top hotels, restaurants, country clubs, hospitals, nursing homes, and culinary professionals across the region.

Benefits

Baldor is committed to supporting the well-being, stability, and long-term success of our employees. We offer a comprehensive and competitive benefits package, including:

• Paid Time Off: Vacation, sick time, paid company holidays & floating holidays
• Company-Paid Medical, Dental & Vision Coverage
• 401(k) Plan with Company Match
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability Coverage
• Employee discounts on Baldor products
• Commuter Benefits
• Career growth and development opportunities

Note: Benefits may vary based on position and employment status.

Join Our Team

If you want to make an impact at a rapidly growing organization, we’d love to meet you.