Overnight Dispatcher

TowBoatU.S. Ft. Lauderdale; Pompano Beach (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Paid time off

Free uniforms

Opportunity for advancement

Wellness resources

Job summary

TowBoatU.S. Ft. Lauderdale is seeking a professional Overnight Dispatcher to handle emergency and non-emergency calls, requiring organization and strong communication skills. In this full-time position, you will prioritize responses, dispatch units, and maintain records.

Ideal candidates should have experience in a similar role, possess excellent typing skills, and be able to multitask in a fast-paced environment. Weekend and holiday availability, as well as overnight shifts, are required.

Qualifications

• Previous experience as a dispatcher or in a similar role preferred.
• Ability to remain calm and professional under pressure.
• Detail-oriented and able to work well under pressure.

Responsibilities

• Receive inbound emergency and non-emergency calls.
• Collect and document critical information from callers.
• Prioritize calls based on urgency.
• Dispatch appropriate response units to locations.
• Monitor and respond to VHF radios.
• Transmit information to the necessary departments.
• Process invoices and maintain accurate records.

Skills

Excellent typing and data entry skills

Strong verbal and written communication skills

Ability to multitask and stay organized

Familiarity with emergency response protocols

Education

High school diploma or GED

Job description

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Wellness resources

Job Summary

We are seeking a professional and skilled Overnight Dispatcher to join our team. In this role, you will handle emergency and non-emergency calls, make quick decisions, and coordinate appropriate responses. The ideal candidate is highly organized, computer literate, detail-oriented, and able to work well under pressure. Strong communication skills are essential. While boating knowledge is preferred, it is not required.

Responsibilities

• Receive inbound emergency and non-emergency calls
• Collect and document critical information from callers
• Prioritize calls based on urgency
• Dispatch appropriate response units to locations
• Monitor and respond to VHF radios
• Transmit information to the necessary departments or personnel
• Process invoices and maintain accurate records

Qualifications

• High school diploma or GED
• Previous experience as a dispatcher or in a similar role preferred
• Excellent typing and data entry skills
• Strong verbal and written communication skills
• Ability to multitask, stay organized, and prioritize tasks in a fast-paced environment
• Familiarity with emergency response protocols (preferred)
• Ability to remain calm and professional under pressure

Position Details

• Full-time position
• Weekend and holiday availability required
• Overnight shifts required
• Typical shift hours: 4pm-12am or 12am-08
• Expected hours: 40 per week
• Benefits (health, dental, 401(k), paid time off) start after 60 days of employment
• Training period: approximately six weeks with a varying schedule

Schedule

• 8-hour shifts
• Overnight Shift (Required)
• 8 week training period during 8am-4pm or 4pm-8am

If you are reliable, punctual, and ready to join a dynamic team, apply today!