Overnight Dispatch Coordinator

Boutique Recruiting; Austin (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Two weeks PTO annually

Immediate benefits eligibility

Job summary

Boutique Recruiting in Austin, TX is seeking an Overnight Dispatch Coordinator to keep critical operations moving during the night. You will handle dispatch coordination, customer communication, order entry, and warehouse support in a fast-paced 24/7 setting. The role requires overnight shift experience and strong professional communication to manage time-sensitive shipments.

Qualifications

• 1+ year of relevant professional experience.
• Overnight or night-shift work experience required, in dispatch/logistics or similar 24/7 operation.
• Warehouse experience required for candidates without a military background.

Responsibilities

• Coordinate overnight dispatch activities and monitor time-sensitive deliveries and deadlines.
• Communicate professionally with customers, drivers, and contractors by phone and provide timely status updates.
• Enter and manage orders accurately while responding quickly to changes, delays, and issues.
• Support courier, medical specimen, STAT delivery and third-party logistics operations.
• Collaborate with warehouse personnel to receive parts, update inventory, and ensure smooth handoffs.
• Assist with inventory processes and help improve warehouse operations.

Skills

Phone communication

Customer service

Composure under pressure

Team collaboration

Job description

Position Title

Overnight Dispatch Coordinator

Keep critical operations moving when most of the world is asleep. A fast-paced third-party logistics company is seeking an Overnight Dispatch Coordinator to support its 24/7 operation in Austin, TX. This role combines dispatch coordination, customer communication, order entry, warehouse support, and real-time problem-solving to ensure time-sensitive courier, medical, and logistics shipments stay on track. The ideal candidate has previous overnight work experience, communicates professionally under pressure, and thrives in an environment where priorities can change quickly. This is an excellent opportunity for someone who wants variety, responsibility, and the ability to grow across multiple areas of logistics operations.

Salary Range

$50,000 - $65,000 / Year, DOE

Responsibilities

• Coordinate overnight dispatch activities and monitor time-sensitive deliveries, driver updates, and critical shipment deadlines
• Communicate professionally with customers, drivers, and independent contractors by phone and provide timely status updates
• Enter and manage orders accurately while responding quickly to changes, delays, and operational issues
• Support courier, medical specimen, STAT delivery and third-party logistics operations
• Work closely with warehouse personnel to receive incoming parts, update inventory, and maintain smooth handoffs
• Assist with inventory processes and help improve existing warehouse and operational workflows
• Adapt to changing priorities and take ownership of different responsibilities based on daily business needs

Requirements

• 1+ year of relevant professional experience
• Previous overnight or night-shift work experience required, ideally within dispatch, logistics, or a similar 24/7 operation
• Warehouse experience required for candidates without a military background
• Strong phone presence with the professionalism to communicate effectively with customers, drivers and contractors
• Sound judgment and the ability to make responsible decisions independently during overnight operations
• Comfortable working 12-hour night shifts approximately 4-5 days per week, including evenings and weekends
• Personable, direct, and able to work effectively with a wide range of personalities
• Military experience is highly valued, particularly for candidates transitioning into civilian logistics or operations roles
• Bachelor's degree is not required

Benefits

• Health insurance with employer contribution
• 401(k) plan
• Two weeks of PTO annually
• Benefits and 401(k) eligibility beginning immediately
• Opportunities to learn multiple areas of logistics, dispatch, and warehouse operations
• Long-term growth opportunities within an expanding organization