Overnight Customer Support Specialist | Dispatch (Weekend)

Sound Telecom; Spokane (WA); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Employee Stock Ownership

Full Medical, Dental, and Vision Benefits

Paid Vacation

Traditional 401K with company matching

Free Life Insurance policy

Legal Assistance

Job summary

Sound Telecom is hiring Overnight Customer Support Representatives in Spokane, WA. This full-time position involves handling incoming calls for medical and commercial clients with a focus on excellent communication and computer skills.

Compensation starts at $21 per hour for those with perfect attendance. Benefits include medical, dental, vision, and a 401K plan. Training hours are Monday to Friday, 8am to 4:30pm before moving to overnight shifts.

Qualifications

• Strong command of the English language with good spelling and grammar.
• Ability to work one weekend day.
• Good attendance.

Responsibilities

• Professionally handling incoming calls.
• Greeting callers with a polite and pleasant tone.
• Gathering and relaying required information.
• Verifying and entering information accurately into the system.

Skills

Communication skills

Computer literacy

Typing speed of 35 words per minute

Job description

Sound Telecom is hiring Overnight Customer Support Representatives in Spokane, WA. This full-time position involves handling incoming calls for medical and commercial clients with a focus on excellent communication and computer skills.

Compensation starts at $21 per hour for those with perfect attendance. Benefits include medical, dental, vision, and a 401K plan. Training hours are Monday to Friday, 8am to 4:30pm before moving to overnight shifts.