Overnight Customer Service Rep - On-Site, $29-$34/hr

Uline; Waukegan (IL); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Bonuses

Paid holidays

Tuition assistance

Job summary

Uline is seeking an Overnight Customer Service Representative to rapidly build relationships, provide effective solutions, and deliver legendary service. This on-site role emphasizes training and tools to support long-term career growth in a fast-paced environment.

Join a family-owned company known for best-in-class training, strong benefits, and a focus on customer satisfaction. The Kenosha, WI area offers a stable platform with growth opportunities.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training is provided.

Responsibilities

• Process customer orders and handle inquiries via phone, email and chat.
• Provide product recommendations and explain pricing and shipping.
• Build relationships with customers and understand their needs to offer best solutions.
• Navigate Uline's website and online ordering to assist customers.

Skills

Customer service

Communication skills

Problem-solving

Listening

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

World-class technology

Job description

Uline is seeking an Overnight Customer Service Representative to rapidly build relationships, provide effective solutions, and deliver legendary service. This on-site role emphasizes training and tools to support long-term career growth in a fast-paced environment.

Join a family-owned company known for best-in-class training, strong benefits, and a focus on customer satisfaction. The Kenosha, WI area offers a stable platform with growth opportunities.