Overnight Customer Service Pro — Growth & Benefits

Planet Fitness; Concord (NH); On-site; USD 15,000 - 17,000; Full time

Benefits offered by this job

Health Insurance

401K Retirement Fund (Employer match 4

PTO

Free Black Card Membership

Shift-differential pay

Job summary

Planet Fitness Overnight Customer Service Representative is a full-time role with starting pay at $12 per hour and a part-time option at $11 per hour. The job includes night shifts Monday-Thursday 10pm-6am at clubs operated under National Fitness Partners.

The company highlights benefits like growth opportunities, health options, a 401K with employer match, PTO, and a free Black Card membership. Responsibilities include greeting members, answering calls, signing up new members, processing

Qualifications

• Customer service experience preferred.
• Basic computer skills required to process transactions and log information.

Responsibilities

• Provide superior customer service to Planet Fitness members, guests and prospective members.
• Answer phones politely using a script and greet members.
• Assist with sign-ups, tours, and amenities logging.
• Process purchases at the point of sale and promote fitness classes.
• Maintain a clean, safe club environment.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED

Job description

Planet Fitness Overnight Customer Service Representative is a full-time role with starting pay at $12 per hour and a part-time option at $11 per hour. The job includes night shifts Monday-Thursday 10pm-6am at clubs operated under National Fitness Partners.

The company highlights benefits like growth opportunities, health options, a 401K with employer match, PTO, and a free Black Card membership. Responsibilities include greeting members, answering calls, signing up new members, processing