Overnight Condo Front Desk Concierge

AB ACCESS CONTROL INC; Sunset Corners (FL); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Flexible scheduling

Career advancement opportunities

Competitive compensation

Job summary

AB ACCESS CONTROL INC. is seeking a professional Condominium Front Desk Agent to provide courteous service to residents, guests, vendors, and real estate professionals.

The Front Desk Agent will monitor access to the property, verify visitors, assist residents, observe surveillance cameras, answer calls, receive packages, and document incidents to help maintain a safe, welcoming environment for everyone on the property.

Qualifications

• Friendly, professional, and service-oriented personality.
• Experience in condominium, residential, hospitality, or security roles preferred.
• Familiarity with access-control systems and surveillance cameras.
• Proficient in English; bilingual candidates encouraged to apply.
• Basic computer literacy and ability to use email, digital logs, and property-management software.
• Strong written and verbal communication skills.
• Ability to resolve concerns with a calm and customer-focused approach.
• Ability to stand or sit for extended periods and lift up to 30 pounds.

Responsibilities

• Greet residents, guests, vendors, and real estate professionals in a friendly and professional manner.
• Monitor the front desk, building entrances, access-control systems, and surveillance cameras.
• Verify visitors and contact residents before granting access.
• Confirm realtor credentials, appointments, and authorized property access.
• Issue and track visitor, vendor, contractor, and realtor passes when required.
• Enforce condominium rules, policies, and access-control procedures.
• Answer telephone calls, emails, and resident inquiries promptly and professionally.
• Maintain communication with security, management, maintenance, valet, and housekeeping personnel.
• Receive, document, organize, and release packages according to building procedures.
• Monitor resident move-ins, move-outs, deliveries, and contractor activity.
• Document incidents, complaints, emergencies, and unusual activity accurately.
• Complete daily activity reports, incident reports, visitor logs, and other required paperwork.
• Respond appropriately to fire alarms, water leaks, elevator entrapments, medical emergencies, and other building emergencies.
• Notify management, security supervisors, maintenance personnel, or emergency services when required.
• Protect residents' privacy and confidential building information.
• Maintain a clean, organized, and professional front desk area.

Skills

Customer service

Communication skills

Attention to detail

Calm under pressure

English proficiency

Security awareness

Tools

Access-control systems

Surveillance cameras

Property-management software

Job description

AB ACCESS CONTROL INC. is seeking a professional Condominium Front Desk Agent to provide courteous service to residents, guests, vendors, and real estate professionals.

The Front Desk Agent will monitor access to the property, verify visitors, assist residents, observe surveillance cameras, answer calls, receive packages, and document incidents to help maintain a safe, welcoming environment for everyone on the property.