Overnight Concierge

Forest Oak Landing; San Antonio (TX); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible Spending Account

Short Term Disability

Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

401(k) with match

Job summary

Frontier Senior Living seeks an Overnight Concierge for its Forest Oak Landing community in San Antonio, TX. The role requires compassionate customer service, greeting visitors, answering calls, and supporting sales and operations while maintaining a welcoming environment.

Responsibilities include social media assistance, office support, and ensuring a clean, professional space. Weekend/holiday availability and a professional appearance are essential to succeed in this position.

Qualifications

• High level customer service for greeting and supporting visitors and clients
• Exceptional verbal and written communication skills
• Ability to answer incoming calls and route appropriately
• Professional appearance and background required
• Ability to work weekends and holidays as needed

Responsibilities

• Greet visitors and support all clients and residents
• Answer incoming calls and route as appropriate
• Assist with social media and sales office matters as directed
• Maintain clean and presentable office space at all times
• Support special projects and other duties as assigned

Skills

Customer service

Communication skills

Phone handling

Multi-tasking

Job description

Frontier Senior Living is currently seeking an outstanding Overnight Concierge to join the Forest Oak Landing community located in San Antonio, TX.We currently have the following Shifts and Schedules available for this position:Full-Time Overnight Concierge; Sunday-Tuesday schedule with a rotation to work some Saturdays; 7PM to 7AM (12 hour shifts)The Overnight Concierge duties include specific focus on the following:Dust, sweep, & mop common areas in communitySweep & mop restroomsRestock toilet paper and paper towels in restrooms as neededTake out garbageDust hallway and clean/wipe baseboards in common areas and hallwaysAdditional cleaning duties as assigned/as neededFrontier Senior Living's portfolio of communities spans throughout the United States with each community sharing a commitment to superior service and quality lifestyle for our residents within their own unique setting. Frontier's mission is to provide an enriched and meaningful experience for our residents, team members, and community partners. If you are as committed and passionate about serving the needs of our senior residents as we are, we encourage you to apply and experience the Frontier Difference.The Concierge will be responsible for overseeing the smooth operation of the community. Ability to provide compassionate customer service is required of the Concierge. Requires an understanding and commitment to the principals and values of the community.Primary Duties and Responsibilities:High-level customer service for greeting and supporting all visitors and clients.Assist with social media.Answer incoming calls and route as appropriate.Support and assist with sales office matters as directed by the Executive Director.Customer service contact for questions and concerns.Ensure clean and presentable office space at all times.Assist with all special projects.Other duties as assigned.Frontier Senior Living offers a competitive salary and a work environment that encourages initiative and fosters respect. Frontier Senior Living offers medical, dental, vision, life/AD&D, Flexible Spending Account, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance. We also offer a 401(k) plan with a competitive Match program. To discover more about the Frontier Management team, please visit our site at www.frontiermgmt.comEqual Opportunity Employer/ Drug-Free WorkplaceOther Requirements:Availability to work weekends and holidays.Professional appearance and background are required.Exceptional verbal and written skills. Ability to work as a positive team member.Good interpersonal skills with all levels of staff.