Concierge

Senior Living at The Greens; Saint Augustine (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) plan with match

Job summary

Frontier Senior Living is seeking a Concierge to join the Senior Living at The Greens community in St. Augustine, FL.

Weekend (Sat-Sun 1PM-7PM) and Weekday (Mon-Fri 3PM-7PM) shifts are available, with a focus on exceptional customer service for residents and visitors. The role requires professional appearance, strong interpersonal skills, and the ability to assist with social media and sales-office tasks under the Executive Director.

Qualifications

• Customer service orientation to greet and support visitors and clients.
• Strong verbal and written communication skills.
• Ability to assist with social media and sales office matters as directed.
• Professional appearance and background required.

Responsibilities

• Greet and support visitors and clients with high-level customer service.
• Assist with social media and respond to inquiries.
• Answer calls and route them appropriately; support sales office tasks as directed by the Executive Director.
• Be the customer service contact for questions and concerns; maintain a clean, presentable office space.
• Support special projects and other duties as assigned.

Skills

Customer service

Excellent communication

Social media support

Office administration

Team collaboration

Job description

Frontier Senior Living is currently seeking an outstanding Concierge to join the Senior Living at The Greens community located in St. Augustine, FL.We currently have the following Shifts and Schedules available for this position:Weekend Concierge - Saturday and Sunday 1PM to 7PMWeekday Concierge - Monday through Friday, 3PM to 7PMFrontier Senior Living's portfolio of communities spans throughout the United States with each community sharing a commitment to superior service and quality lifestyle for our residents within their own unique setting. Frontier's mission is to provide an enriched and meaningful experience for our residents, team members, and community partners. If you are as committed and passionate about serving the needs of our senior residents as we are, we encourage you to apply and experience the Frontier Difference.The Concierge will be responsible for overseeing the smooth operation of the community. Ability to provide compassionate customer service is required of the Concierge. Requires an understanding and commitment to the principals and values of the community.Primary Duties and Responsibilities:High-level customer service for greeting and supporting all visitors and clients.Assist with social media.Answer incoming calls and route as appropriate.Support and assist with sales office matters as directed by the Executive Director.Customer service contact for questions and concerns.Ensure clean and presentable office space at all times.Assist with all special projects.Other duties as assigned.Frontier Senior Living offers a competitive salary and a work environment that encourages initiative and fosters respect. Frontier Senior Living offers medical, dental, vision, life/AD&D, Flexible Spending Account, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance. We also offer a 401(k) plan with a competitive Match program. To discover more about the Frontier Management team, please visit our site at www.frontiermgmt.comEqual Opportunity Employer/ Drug-Free WorkplaceOther Requirements:Availability to work weekends and holidays.Professional appearance and background are required.Exceptional verbal and written skills. Ability to work as a positive team member.Good interpersonal skills with all levels of staff.