Overnight Concierge

Frontier Senior Living; San Antonio (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life/AD&D

FSA

Short Term Disability

Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

401(k) plan with a competitive Match

Job summary

Frontier Senior Living is seeking an Overnight Concierge for Forest Oak Landing in San Antonio, TX. The role supports a 7PM–7AM, 12-hour shift schedule (Sun–Tue with some Saturdays) and focuses on exceptional guest service and community operations.

The position requires a professional appearance, weekend/holiday availability, and strong verbal/written communication. Responsibilities include greeting visitors, routing calls, assisting with sales office matters, maintaining a tidy office, and

Qualifications

• Availability to work weekends and holidays.
• Professional appearance and background are required.
• Exceptional verbal and written skills. Ability to work as a positive team member.
• Good interpersonal skills with all levels of staff.

Responsibilities

• High-level customer service for greeting and supporting all visitors and clients.
• Assist with social media.
• Answer incoming calls and route as appropriate.
• Support and assist with sales office matters as directed by the Executive Director.
• Customer service contact for questions and concerns.
• Ensure clean and presentable office space at all times.
• Assist with all special projects.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Job description

Job Details: Job Location: Forest Oak Landing - San Antonio, TX, Salary Range: $15.00 - $15.50Hourly, Job Category: Customer Service, Frontier Senior Living is currently seeking an outstanding Overnight Concierge to join the Forest Oak Landing community located in San Antonio, TX.

We currently have the following Shifts and Schedules available for this position:

Full-Time Overnight Concierge; Sunday-Tuesday schedule with a rotation to work some Saturdays; 7PM to 7AM (12 hour shifts)

The Overnight Concierge duties include specific focus on the following:

• Dust, sweep, & mop common areas in community
• Sweep & mop restrooms
• Restock toilet paper and paper towels in restrooms as needed
• Take out garbage
• Dust hallway and clean/wipe baseboards in common areas and hallways
• Additional cleaning duties as assigned/as needed

Frontier Senior Living's portfolio of communities spans throughout the United States with each community sharing a commitment to superior service and quality lifestyle for our residents within their own unique setting. Frontier's mission is to provide an enriched and meaningful experience for our residents, team members, and community partners. If you are as committed and passionate about serving the needs of our senior residents as we are, we encourage you to apply and experience the Frontier Difference.

The Concierge will be responsible for overseeing the smooth operation of the community. Ability to provide compassionate customer service is required of the Concierge. Requires an understanding and commitment to the principals and values of the community.

Primary Duties and Responsibilities:

• High-level customer service for greeting and supporting all visitors and clients.
• Assist with social media.
• Answer incoming calls and route as appropriate.
• Support and assist with sales office matters as directed by the Executive Director.
• Customer service contact for questions and concerns.
• Ensure clean and presentable office space at all times.
• Assist with all special projects.
• Other duties as assigned.

Benefits:

• medical
• dental
• vision
• life/AD&D
• Flexible Spending Account
• Short Term Disability
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• 401(k) plan with a competitive Match program.

Frontier Senior Living offers a competitive salary and a work environment that encourages initiative and fosters respect. To discover more about the Frontier Management team, please visit our site at www.frontiermgmt.com

Equal Opportunity Employer/ Drug-Free Workplace

Qualifications:

• Availability to work weekends and holidays.
• Professional appearance and background are required.
• Exceptional verbal and written skills. Ability to work as a positive team member.
• Good interpersonal skills with all levels of staff.