Overnight Call Center Specialist - Behavioral Health

Behavioral Health Connections; Houston (TX); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Competitive compensation

Generous paid time off

Excellent medical, dental, vision and药

Job summary

Behavioral Health Connections, Inc. is a provider of patient-focused mental health services. We offer evaluations for all ages and operate 24/7 crisis response.

The Houston location seeks a dynamic Call Center Specialist for overnight shifts to support patient care coordination, referrals, and documentation, with a focus on timely evaluations and insurance verification. Responsibilities include handling patient information, coordinating transfers, and maintaining accurate records across multiple

Qualifications

• High School Diploma or GED required.
• Preferred Associate Degree.
• Experience in crisis intervention, risk assessment, or related mental health field is desirable.

Responsibilities

• Answers phones and collects demographic information for assessments.
• Coordinates patient paperwork and transfers, ensuring documentation is complete across information systems.
• Assists with commitment, transfer processes, and coordination of patient referrals as needed.

Education

High School Diploma/GED

Associate Degree

Job description

Behavioral Health Connections, Inc. is a provider of patient-focused mental health services. We offer evaluations for all ages and operate 24/7 crisis response.

The Houston location seeks a dynamic Call Center Specialist for overnight shifts to support patient care coordination, referrals, and documentation, with a focus on timely evaluations and insurance verification. Responsibilities include handling patient information, coordinating transfers, and maintaining accurate records across multiple