Overnight Bilingual Support Specialist — $30–$35/hr

Uline; Riverside (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Tuition Assistance Program

Paid holidays

Generous paid time off

Job summary

Uline is seeking an Overnight Bilingual Customer Support Specialist at the California branch. You will build customer relationships, provide solutions, and deliver legendary service. Full-time hours are Friday–Tuesday, 9 PM to 5:30 AM, with training Monday–Friday, 8:30 AM–5:00 PM (6–7 months).

Join a family-owned company with strong training and tools to support long-term career success, growth, and earning potential.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!
• Bilingual (English / Spanish) - fluent in both verbal and written forms.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; we’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Problem solving

Team player

Education

High school diploma

Bachelor's degree preferred

Job description

Uline is seeking an Overnight Bilingual Customer Support Specialist at the California branch. You will build customer relationships, provide solutions, and deliver legendary service. Full-time hours are Friday–Tuesday, 9 PM to 5:30 AM, with training Monday–Friday, 8:30 AM–5:00 PM (6–7 months).

Join a family-owned company with strong training and tools to support long-term career success, growth, and earning potential.