Bilingual Overnight Support Specialist — Growth Path

Uline; San Bernardino (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Complete health insurance coverage

401(k) with 6% employer match

Paid holidays

Generous paid time off

Tuition Assistance Program

Best-in-class facilities

Fitness center

Shift differential $4

Job summary

Uline is seeking an Overnight Bilingual Customer Support Specialist in California with strong English/Spanish bilingual abilities. You will build customer relationships, provide solutions, and deliver legendary service while working overnight Friday through Tuesday. Training hours are days, 8:30 AM–5 PM for about 6–7 months.

You’ll join a family-owned company with growth potential and excellent benefits. Responsibilities include processing orders, answering product questions, guiding customers

Qualifications

• Bilingual in English and Spanish; fluent in both verbal and written forms.
• Excellent problem‑solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.
• High school diploma or equivalent; bachelor’s degree preferred.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world‑class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual English/Spanish

Customer service

Problem solving

Communication

Listening

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline is seeking an Overnight Bilingual Customer Support Specialist in California with strong English/Spanish bilingual abilities. You will build customer relationships, provide solutions, and deliver legendary service while working overnight Friday through Tuesday. Training hours are days, 8:30 AM–5 PM for about 6–7 months.

You’ll join a family-owned company with growth potential and excellent benefits. Responsibilities include processing orders, answering product questions, guiding customers