Overnight Bilingual Customer Support Specialist

Uline Inc.; Ontario (CA); Vor Ort; USD 41.000 - 48.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) with 6% match

Paid holidays

Paid time off

Tuition assistance

Zusammenfassung

Uline Inc. is seeking a Bilingual Customer Support Specialist for overnight shifts at our California Ontario location. You will process orders, answer product and shipping questions, and build relationships by phone, email and chat.

This full-time role offers pay from $30 to $35 per hour plus a $4 shift differential, comprehensive training, and growth opportunities with our family-owned company.

Qualifikationen

• Bilingual (English/Spanish) required and fluent in both verbal and written forms.
• Strong customer service and communication skills.
• Problem-solving and active listening abilities.
• Willing to learn and be trained in company tools and processes.

Aufgaben

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Kenntnisse

Bilingual English/Spanish

Customer service

Problem solving

Communication

Ausbildung

High School Diploma or equivalent

Bachelor's degree preferred

Jobbeschreibung

Uline Inc. is seeking a Bilingual Customer Support Specialist for overnight shifts at our California Ontario location. You will process orders, answer product and shipping questions, and build relationships by phone, email and chat.

This full-time role offers pay from $30 to $35 per hour plus a $4 shift differential, comprehensive training, and growth opportunities with our family-owned company.