Overnight Auditor & Guest Services Lead

externalhourly-highgate; Key West (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement Plan with employer-m

Job summary

Highgate Hotels in Key West is seeking a Night Auditor to reconcile cashier transactions and ensure accurate guest billing. You will also perform guest service duties, assist with check-in/check-out, reservations, and switchboard tasks, while communicating issues to management.

The role requires a High School diploma or equivalent, with preferred guest service experience. Expect evening/overnight shifts and a comprehensive benefits package for full-time staff.

Qualifications

• High School diploma or equivalent.
• Guest Service Experience preferred.
• Computer knowledge/skills required.
• Flexible and long hours sometimes required.

Responsibilities

• Reconciling hotel cashier transactions and ensuring accuracy of guest billing.
• Communicating issues to management and performing guest service duties as needed.
• Handle check-in/check-out, reservations, and switchboard operations.
• Audit and reconcile financial and statistical reports; prepare daily/monthly reports.

Skills

Guest service

Computer skills

Multitasking

Communication

Education

High School Diploma

Experience preferred

Job description

Highgate Hotels in Key West is seeking a Night Auditor to reconcile cashier transactions and ensure accurate guest billing. You will also perform guest service duties, assist with check-in/check-out, reservations, and switchboard tasks, while communicating issues to management.

The role requires a High School diploma or equivalent, with preferred guest service experience. Expect evening/overnight shifts and a comprehensive benefits package for full-time staff.