Overnight Auditor & Guest Services Lead

General Hotels Corporation; Fort Myers (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Company-Paid Life Insurance

401(k) with Company Match

Earned Wage Access

Employee Assistance Program

Paid Time Off

Job summary

General Hotels Corporation in Fort Myers, FL is hiring a Full-Time Night Auditor to oversee overnight front desk operations and accounting. You balance revenues, prepare nightly reports, and assist guests with requests while ensuring security and smooth hotel functions.

The role emphasizes hospitality, accurate cash handling, and coordination with hotel systems during night hours. A strong service mindset and reliable overnight availability are essential, with career growth opportunities in a

Qualifications

• Customer service experience required.
• Hotel or similar experience preferred.
• Strong communication and interpersonal skills.
• Professional, positive and hospitality-focused attitude.
• Strong phone and computer skills.
• Ability to work overnight full-time.
• Ability to read and speak English.
• Cash handling experience preferred.
• Monday and Tuesday night availability required.

Responsibilities

• Complete and transmit nightly accounting reports and supporting documentation.
• Audit and balance room revenue, food and beverage revenue, cashier reports, and guest accounts.
• Provide exceptional guest service and assist with guest requests.
• Serve as the hotel system liaison during overnight hours.
• Assist with booking reservations and answering hotel phone calls.
• Help create a welcoming, safe, and professional environment for guests overnight.

Skills

Customer service

Hospitality mindset

Communication skills

Phone skills

Computer skills

English proficiency

Overnight availability

Cash handling

Job description

General Hotels Corporation in Fort Myers, FL is hiring a Full-Time Night Auditor to oversee overnight front desk operations and accounting. You balance revenues, prepare nightly reports, and assist guests with requests while ensuring security and smooth hotel functions.

The role emphasizes hospitality, accurate cash handling, and coordination with hotel systems during night hours. A strong service mindset and reliable overnight availability are essential, with career growth opportunities in a