Overnight Auditor & Guest Experience Specialist

EOS Hospitality; Washington (District of Columbia); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid parental leave

Health insurance

Dental insurance

Vision insurance

Vacation, sick, and holiday pay

401(k) retirement plan

Job summary

EOS Hospitality is looking for a Night Auditor to manage financial transactions and ensure exceptional guest service in Washington, DC. The role involves balancing daily financial activities and addressing guest needs through professional interaction.

Ideal candidates will have previous customer service experience, computer proficiency, and strong problem-solving skills. Benefits include health insurance, paid parental leave, and a 401(k) retirement plan, among others.

Qualifications

• 1-2 years of customer-related experience, preferably in a hotel setting.
• Good verbal and written communication skills in English; second language is a plus.
• Ability to handle moderate physical tasks and stand for extended periods.

Responsibilities

• Audit, post, and balance daily financial transactions.
• Prepare and reconcile restaurant audits.
• Handle computer end-of-day issues during the shift.

Skills

Customer service experience

Proficiency in English

Computer literate

Interpersonal skills

Problem-solving abilities

Ability to work under pressure

Team collaboration

Attention to guest needs

Basic math skills

Tools

Microsoft Windows

Excel

Job description

EOS Hospitality is looking for a Night Auditor to manage financial transactions and ensure exceptional guest service in Washington, DC. The role involves balancing daily financial activities and addressing guest needs through professional interaction.

Ideal candidates will have previous customer service experience, computer proficiency, and strong problem-solving skills. Benefits include health insurance, paid parental leave, and a 401(k) retirement plan, among others.