Overnight Auditor & Guest Experience Leader

Lotus Hospitality; Kansas City (MO); Vor Ort; USD 19.000 - 22.000; Vollzeit

Zusammenfassung

Lotus Hospitality in Kansas City, MO is seeking a full-time night auditor who loves working with people and has a strong commitment to customer satisfaction. This overnight role requires flexibility, accuracy, and solid bookkeeping experience in a hospitality setting.

The position responsibilities include compiling and distributing daily, weekly, and monthly reports to management, handling front desk duties such as reservations and check-ins, and auditing financial records to ensure accuracy and

Qualifikationen

• Overnight availability with flexible hours.
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Great communications and excellent customer service skills are required
• High school diploma or equivalent required; some college preferred

Aufgaben

• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Process additional administrative, bookkeeping, and accounting procedures as required
• Make sure every hotel guest has a pleasant stay
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages

Kenntnisse

Great communication

Excellent customer service

Computer proficiency

Ausbildung

High school diploma or equivalent

Some college preferred

Tools

Accounting software

Reservation software

Jobbeschreibung

Lotus Hospitality in Kansas City, MO is seeking a full-time night auditor who loves working with people and has a strong commitment to customer satisfaction. This overnight role requires flexibility, accuracy, and solid bookkeeping experience in a hospitality setting.

The position responsibilities include compiling and distributing daily, weekly, and monthly reports to management, handling front desk duties such as reservations and check-ins, and auditing financial records to ensure accuracy and