Hotel Night Auditor

Hampton Inn Kansas City/Overland Park; Overland Park (KS); Presencial; USD 22.041 - 24.796; Jornada completa

Descripción de la vacante

Hampton Inn Kansas City/Overland Park in Overland Park, KS, is seeking a night auditor who loves working with people, has bookkeeping experience, and a strong commitment to customer satisfaction. We provide tools and training to bolster your hospitality career goals.

You will audit financial records, prepare reports, and deliver exceptional guest service while performing front desk duties as needed, on an overnight shift with flexible hours.

Formación

• Proficiency with computers is required; experience with reservation and accounting software is desired
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Diploma or equivalent from high school is required; some college is desired
• Outstanding communication skills and excellent customer service skills are required
• Overnight shift; requires flexible hours

Responsabilidades

• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Provide exceptional service to all hotel guests during their stay
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

Conocimientos

Computer proficiency

Hotel front desk experience

Guest services

Communication skills

Customer service

Educación

High school diploma

Some college

Herramientas

Reservation software

Accounting software

Descripción del empleo

Hampton Inn Kansas City/Overland Park b7 Overland Park, KS, US

Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Provide exceptional service to all hotel guests during their stay
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

Qualifications

• Proficiency with computers is required; experience with reservation and accounting software is desired
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Diploma or equivalent from high school is required; some college is desired
• Outstanding communication skills and excellent customer service skills are required
• Overnight shift; requires flexible hours

Compensation

$16 - $18 hourly

About Hampton Inn Kansas City/Overland Park

At Hampton Inn Overland Park, we pride ourselves on delivering heartfelt hospitality every day. As part of Hilton ds trusted family of brands, Hampton Inn is known for consistent quality, clean and comfortable rooms, and service that makes guests feel at home.

We are proudly managed by Lotus Hospitality, a growing hotel management company with a primary focus on the Kansas City and Overland Park markets. As our company continues to grow, we are able to offer team members the opportunity to build their careers, take on new challenges, and grow into future leadership roles.

Our team is our greatest asset. We believe in supporting each other, recognizing great work, and creating an environment where everyone can thrive. Come be part of something special with us.