Night Auditor: Overnight Front Desk & Audit Expert

The Unbound Collection by Hyatt; Kansas City (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Free room nights

Medical, Dental & Vision Insurance

401K with company match

Paid Time Off

Adoption Assistance

Employee Stock Purchase Plan

Job summary

Hotel Kansas City is seeking a Night Auditor to join our overnight Front Office team. You will support registration, billing, and nightly audit tasks while ensuring guest satisfaction and a smooth and accurate end-of-day process.

Reporting to Front Office leadership, you will work independently during overnight hours, handling sensitive financial information with professionalism and discretion. Prior front desk or overnight experience is preferred.

Qualifications

• High school diploma or GED required or equivalent.
• 6–12 months of guest service or front desk experience preferred.
• Overnight shift experience is a plus.

Responsibilities

• Welcome guests and provide courteous, efficient service during the overnight shift.
• Support guest registration, check-in/check-out, and accurate registration documentation.
• Explain charges and assist with billing questions within procedures.
• Post, reconcile, and verify transactions and perform night audit duties.
• Maintain confidentiality for guest, financial, and operational information.
• Communicate room status and operational updates to Housekeeping and other departments.

Skills

Guest service

Communication

Empathy

Accountability

Professionalism

Teamwork

Education

High school diploma

GED

Tools

Opera

Microsoft Outlook

Excel

Microsoft 365

Job description

Hotel Kansas City is seeking a Night Auditor to join our overnight Front Office team. You will support registration, billing, and nightly audit tasks while ensuring guest satisfaction and a smooth and accurate end-of-day process.

Reporting to Front Office leadership, you will work independently during overnight hours, handling sensitive financial information with professionalism and discretion. Prior front desk or overnight experience is preferred.