Overnight Auditor: Guest Experience & Finances

Twenty-Four-Seven-Hotels

Palm Desert (CA)

On-site

USD 40,000 - 44,000

Full time

3 days ago
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Benefits offered by this job

Competitive compensation
Health coverage
401(k) with company contribution
Hotel discounts

Job summary

Twenty Four Seven Hotels is seeking a Night Auditor for the Courtyard Palm Desert. The role focuses on accurate balancing, guest service and efficient front desk support to create exceptional experiences.

Responsibilities include posting charges, balancing daily cash, reviewing adjustments, and maintaining audit checklists while working flexible weekend/evening hours; 1+ year hotel guest services experience preferred.

Qualifications

  • High school diploma or GED; 1+ years of guest services/front desk experience.
  • 2-year degree or more in Hotel/Restaurant Management, Hospitality, or related major.

Responsibilities

  • Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay
  • Balance & account for all daily cash and charge transactions
  • Review & analyze all adjustments
  • Post room, tax and miscellaneous charges to guest folios
  • Ensure all guest charges have been balances from the various outlets and applied to the correct guest ledgers
  • Inform general manager of control issues
  • Follow audit binder and checklist required for duties and timelines
  • Ability to multi-task and prioritize
  • Flexibility- must anticipate regularly scheduled weekend and evening hours
  • Set high standards of performance for self and others; assumes responsibility and accountability for successful completion of assignments or tasks

Skills

Cash handling
Guest service
Audit & balancing
Multi-tasking
Evening/weekend availability

Education

High school diploma or GED
2-year degree or higher in related field

Job description

Twenty Four Seven Hotels is seeking a Night Auditor for the Courtyard Palm Desert. The role focuses on accurate balancing, guest service and efficient front desk support to create exceptional experiences.

Responsibilities include posting charges, balancing daily cash, reviewing adjustments, and maintaining audit checklists while working flexible weekend/evening hours; 1+ year hotel guest services experience preferred.

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