Overnight Auditor & Front Desk Lead - Daily Pay

Quorum Hospitality; Wilmington (DE); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health Benefits

Holidays & Paid Time Off

401(k) Retirement Plan

Education Program

Hotel Travel Discounts

Daily Pay

Job summary

Quorum Hospitality is seeking a reliable Night Auditor for Residence Inn Wilmington Downtown, overseeing overnight hotel operations from 11pm to 7am and ensuring accuracy of all transactions and guest service.

The role requires at least 1 year in hotel front desk operations; supervisory experience preferred; a high school diploma is required, with college coursework helpful. Benefits include health insurance, holidays, 401(k), tuition reimbursement, travel discounts, and daily pay.

Qualifications

• At least 1 year of progressive experience in hotel front desk operations.
• Previous supervisory responsibility or Night Auditor experience preferred.
• High School diploma or equivalent; 2–4-year college degree helpful.

Responsibilities

• Complete the Night Audit checklist for computer procedures and run all reports as required for audit completion.
• Balance the day’s work (i.e., movie revenue, telephone postings, valet, laundry, server and desk agent’s paperwork, etc.).
• Ensure public areas are clean, locked and secured.
• Assist guests at the Front Desk with any check-ins, check-outs, or inquiries.
• Follow safety and emergency procedures according to hotel standards.
• Complete the initial direct bills daily and place on GM desk; Attach all folio/banquet check back-up to the bills.
• Transfer the master or house accounts, as necessary.
• Distribute work (i.e., revenue printouts, charge and paid folios, vouchers, and checks, etc.) as directed.
• Deliver or assign delivery of Express Check-Out's.
• Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit Watch List, and preparation of daily revenue summary).
• Other duties as assigned.

Job description

Quorum Hospitality is seeking a reliable Night Auditor for Residence Inn Wilmington Downtown, overseeing overnight hotel operations from 11pm to 7am and ensuring accuracy of all transactions and guest service.

The role requires at least 1 year in hotel front desk operations; supervisory experience preferred; a high school diploma is required, with college coursework helpful. Benefits include health insurance, holidays, 401(k), tuition reimbursement, travel discounts, and daily pay.