Overnight Front Desk & Night Audit Specialist

Concord Hospitality Enterprises Co.; Wilmington (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Medical/Dental/Vision plans

401k with Company Match

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality Enterprises in Wilmington, NC is seeking a Night Auditor to deliver overnight service while managing financial processes and front desk operations.

You will audit daily transactions, verify room status, complete nightly reports, and handle guest requests while maintaining security and guest satisfaction. This role requires flexibility for overnights, weekends, and holidays, with professional communication and attention to detail.

Qualifications

• Experience at front desk or hospitality preferred.
• Detail-oriented with accuracy in financial data.
• Ability to work independently and manage overnight responsibilities.
• Professional communication and guest service skills.
• Basic computer skills and ability to learn hotel systems.
• Must be able to work a flexible schedule including overnights, weekends and holidays.
• Commitment to safety, accuracy and guest satisfaction.

Responsibilities

• Audit and balance daily financial transactions, including credit cards, revenue, and guest folios.
• Verify room status, availability, and front desk transactions for accuracy.
• Complete nightly reports, audit paperwork, and required documentation.
• Perform front desk duties, including check-in/out, reservations, and phone inquiries.
• Respond to guest requests and provide hotel and local information.
• Maintain cash handling, security procedures, and overnight safety standards.
• Keep the front desk/lobby clean and support basic setup needs.
• Communicate issues with housekeeping and maintenance.

Skills

Attention to detail

Financial data accuracy

Independent worker

Professional communication

Guest service

Basic computer skills

Tools

Hotel software systems

Job description

Description

We are hiring a Night Auditor!

As a Night Auditor, you deliver exceptional overnight service while managing financial processes, supporting front desk operations, and maintaining a secure, well-run hotel environment.

Responsibilities:

• Audit and balance daily financial transactions, including credit cards, revenue, and guest folios.

• Verify room status, availability, and front desk transactions for accuracy.

• Complete nightly reports, audit paperwork, and required documentation.

• Perform front desk duties, including check-in/out, reservations, and phone inquiries.

• Respond to guest requests and provide hotel and local information.

• Maintain cash handling, security procedures, and overnight safety standards.

• Keep the front desk/lobby clean and support basic setup needs.

• Communicate issues with housekeeping and maintenance.

Qualifications:

• Previous front desk or hospitality experience preferred.

• Strong attention to detail and accuracy with financial data.

• Ability to work independently and manage overnight responsibilities.

• Professional communication and guest service skills.

• Basic computer skills and ability to learn hotel systems.

• Reliable, organized, and multi-task oriented.

• Must be able to work a flexible schedule, including overnight shifts, weekends, and holidays.

• Commitment to safety, accuracy, and guest satisfaction.

Benefits (Full Time Associates only)

Full-time associates are eligible to participate in a comprehensive benefit package, which includes

• Competitive wages

• Medical/Dental/Vision plans insurance

• Life insurance with Short Term and Long-Term disability options

• 401k with Company Match

• Tuition assistance

• Discounted room rates at Concord managed hotels

• Training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence.

We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Hourly rate/ $17

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality